We stand for the best gaming performance possible.
Here is what you may do in case you:
1) have a high ping
2) have lag
3) have a slow responding server
4) just not a good server performance.
INFORM US!
Send an email to support@markmods.com, Tweet us or post on our facebook page.
You may already do some diagnostics in order to exclude some possible causes.
The first step is doing a quick network test, so we can determine if this is a network or system issue:
1) Download the file below (WinMTR-v092.zip)
2) Extract the file on your local PC.
3) Open the 32bit version: WinMTR.exe
4) Enter your game server IP in the "Host:" box. You find your game server IP in the control panel.
5) Hit "Start" in WinMTR and let it run until it hits 1000. (takes about 10-30 min)
6) Hit "Stop" and click "Copy Text to clipboard".
7) Paste the result in a support ticket or in an email to support@markmods.com so we can analyse it and resolve it.
Help Topics:
Support
Last updated Sun 20 Apr 2014